Position: Remote SMS Agent
Company: Offer Heroes
Location: Fully Remote
Job Type: Full-Time (35 hours per week)
Hourly Rate: $5–$8 per hour
About Offer Heroes
Offer Heroes is a rapidly growing company in the wholesale real estate industry, specializing in homeowner engagement, data management, and appointment generation for our lead managers. As we expand, we’re searching for a dedicated Remote SMS Agent to support our team with high-quality customer interactions and efficient data handling.
Job Responsibilities for the Remote SMS Agent Role
Data Management
- Organize and manage homeowner data across various platforms, ensuring data accuracy and completeness
- Use Microsoft Excel for data analysis, tracking key performance metrics, and reporting
Text Communication
- Engage with homeowners via SMS, communicating clearly and fluently in English
- Respond quickly and accurately to inquiries, addressing any homeowner concerns
Lead Qualification and Appointment Generation
- Identify and qualify potential leads through text messaging conversations
- Set and generate qualified appointments for lead managers following company guidelines
System Proficiency
- Use Salesforce CRM to update customer records and manage homeowner information
- Create and manage reports in Excel to ensure efficient data analysis and decision-making
Qualifications Needed
- Experience in a Virtual Assistant role, specifically in data management and customer communication
- Proficiency with Microsoft Excel and experience using Salesforce (or similar CRM systems)
- Exceptional organizational skills with a strong focus on detail
- Fluent in English, with excellent written and verbal communication skills
- Self-starter who can work independently and efficiently within a remote team environment
Benefits of the Remote SMS Agent Role
- Flexible, remote work environment that promotes work-life balance
- Opportunity to gain experience in real estate and customer communication
- Work within a dynamic team that values collaboration and personal growth
How to Apply for the Remote SMS Agent Job
If you’re ready to join a forward-thinking team, please email your resume and cover letter to [email protected]. Use “Remote SMS Agent Application – [Your Name]” in the subject line. Applications are accepted until January 15, 2024.
Apply today to shape the future of wholesale real estate with Offer Heroes, where you can grow and make a real impact in a vibrant, remote work environment!